Our client in the API (Active Pharmaceutical Ingredient) manufacturing sector wanted to improve the safety and efficiency of their operations. The project’s goal was clear: to deliver a full solution for a powder transfer system that would integrate seamlessly into their existing processes while minimising any disruptions. We were tasked with creating a solution that would meet their needs while adhering to strict safety and efficiency standards.
Project
Our client’s main objective was to improve the handling of powders used in manufacturing, enhancing both safety and operational efficiency. This required a comprehensive solution that not only met their immediate needs but also set a new benchmark for their ongoing operations. To achieve this, we started with a Front-End Engineering Design (FEED) study, which helped us plan and refine the process from the outset. The solution needed to address design, procurement, installation, and validation while aligning with the client’s existing infrastructure and operational requirements.
We began the project with a thorough FEED study, considering every potential variable that could affect the design and implementation. This initial stage allowed us to develop a customised process design that catered specifically to the needs of powder transfer in the API manufacturing industry. After finalising the design, we moved into procurement, sourcing components that met rigorous industry standards. The installation phase was carried out with precision, ensuring that all elements were carefully integrated. Finally, we validated the entire system to confirm that it met the expected safety and performance standards, ensuring optimal operation for our client.
As with any complex project, there were challenges to overcome. One of the biggest hurdles was managing the tight timeline while coordinating across multiple ongoing projects at the client’s site. The need to keep everything moving smoothly without impacting other operations on-site was crucial. Our team’s ability to stay flexible and adapt quickly to changing circumstances was key to overcoming these challenges, ensuring the powder transfer system was delivered on time and to the highest standards.
Results and Outcomes
Despite the tight timelines and coordination challenges, we successfully completed the project within the agreed time frame and budget. This achievement was a significant milestone for both us and the client, who was pleased with the outcome. Not only did we meet their immediate needs, but we also built a solid foundation for a long-term partnership. The new powder transfer system improved both safety and operational efficiency, helping the client achieve their goals while positioning us as a trusted partner for future projects.
Barnaby Donlon, of the ILSG team, shared positive feedback about the project: “Working with a local company is always great, and I see a long-term relationship forming.” This reflects the success of the project and the strong rapport we’ve built with the client, setting the stage for continued collaboration.
Conclusion
This case study highlights how our approach to problem-solving and project execution has a direct impact on improving operations for our clients. By delivering a complete solution that met their needs and exceeded expectations, we’ve not only solved immediate challenges but also paved the way for future work together. This project underscores the value of a methodical, adaptable approach to industrial operations and the importance of building long-term, successful partnerships.
